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Privacy Policy

Privacy Statement

Pet Supplies Plus is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Pet Supplies Plus Austin Web site and governs data collection and usage. By using the Pet Supplies Plus website, you consent to the data practices described in this statement.

Collection of your Personal Information

Pet Supplies Plus collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Pet Supplies Plus also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Pet Supplies Plus. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Pet Supplies Plus for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pet Supplies Plus Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pet Supplies Plus public message boards, this information may be collected and used by others. Note: Pet Supplies Plus does not read any of your private online communications.

Pet Supplies Plus encourages you to review the privacy statements of Web sites you choose to link to from Pet Supplies Plus so that you can understand how those Web sites collect, use and share your information. Pet Supplies Plus is not responsible for the privacy statements or other content on Web sites outside of the Pet Supplies Plus and Pet Supplies Plus family of Web sites.

Use of your Personal Information

Pet Supplies Plus collects and uses your personal information to operate the Pet Supplies Plus Web site and deliver the services you have requested. Pet Supplies Plus also uses your personally identifiable information to inform you of other products or services available from Pet Supplies Plus and its affiliates. Pet Supplies Plus may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Pet Supplies Plus does not sell, rent or lease its customer lists to third parties. Pet Supplies Plus may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Pet Supplies Plus may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pet Supplies Plus, and they are required to maintain the confidentiality of your information.

Pet Supplies Plus does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Pet Supplies Plus keeps track of the Web sites and pages our customers visit within Pet Supplies Plus, in order to determine what Pet Supplies Plus services are the most popular. This data is used to deliver customized content and advertising within Pet Supplies Plus to customers whose behavior indicates that they are interested in a particular subject area.

Pet Supplies Plus Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pet Supplies Plus or the site; (b) protect and defend the rights or property of Pet Supplies Plus; and, (c) act under exigent circumstances to protect the personal safety of users of Pet Supplies Plus, or the public.

Use of Cookies

The Pet Supplies Plus Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pet Supplies Plus pages, or register with Pet Supplies Plus site or services, a cookie helps Pet Supplies Plus to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pet Supplies Plus Web site, the information you previously provided can be retrieved, so you can easily use the Pet Supplies Plus features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pet Supplies Plus services or Web sites you visit.

Changes to this Statement

Pet Supplies Plus will occasionally update this Statement of Privacy to reflect company and customer feedback. Pet Supplies Plus encourages you to periodically review this Statement to be informed of how Pet Supplies Plus is protecting your information.

Contact Information

Pet Supplies Plus welcomes your comments regarding this Statement of Privacy. If you believe that Pet Supplies Plus has not adhered to this Statement, please contact Pet Supplies Plus at support@surefed.com We will use commercially reasonable efforts to promptly determine and remedy the problem.

Copyright 2016 by Pet Supplies Plus